Electrical Emergency Call Out Membership Plan (EECMP)

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EEC Is Only Available For Properties That Have Been Tested And Certified By Test Electrix Limited (TE)

Properties that a given a satisfactory Electrical Condition Report (EICR) or an Electrical Installation Certificate (EIC) from TE can be enrolled into the EEC membership plan

The basic plan will allow an engineer to go to the property and spend a maximum of one hour to repair if possible, an electrical fault that may have arisen at the property.

If the fault can not be repaired with in the hour the engineer will make safe or attempt a temporary fix with in the time at the property, ass an emergency service the engineer’s purpose at the property is to make sure that the resident is safe

If additional works are required the additional works will be quoted and only completed on approval of the quite

TE holds the right to cancel the EECMP plan at any time, TE also holds the right to remove any properties that do not follow the conditions below

The plan will be void if electrical works are done in the property by a person, electrician or electrical company without a written form of consent from TE

If on call to the property it is found that the installation has been worked on without prior consent the client registered on the EECMP will be charged the fee of our standard call out

TE aims to attend a property within 24 hours off the request. The request must be made through the client portal accessed through an email provided to the client or by the link at the bottom of all quotes, estimates and invoices

EEC does not cover the cost of materials, if materials are used the client will be invoiced after the call out has been completed.

TE holds the right to use up to £50 on materials with out obtaining an agreement from the client, if it is deemed that materials will exceed £50 then the client will be contacted and a verbal agreement obtained.

TE holds the right to add or remove any condition now or in the future in regards to the EECMP Client will be informed of any changes to the plan and all client are free to request to have their properties removed or included in the plan at no cost.

This plan is a free service provided and administered by TE for the benefit of the clients only